Terms & Conditions
The Style Agency
Effective Date: December 26, 2025
These Terms & Conditions (“Terms”) constitute a legally binding agreement between The Style Agency, a sole proprietorship operating in North Carolina (“The Style Agency,” “we,” “us,” “our”), and you (“Client,” “you,” “your”). By submitting an inquiry, signing a proposal, paying a deposit, or engaging our services in any way, you agree to be bound by these Terms.
1. SERVICES & SCOPE OF WORK
Services provided by The Style Agency are defined solely by the written proposal, scope of work, or service description agreed upon by both parties (“Project”). Any services not expressly included are excluded and may require a new proposal or written change approval.
The Style Agency provides strategic brand, website, content, and creative services. We do not guarantee specific results, including but not limited to business growth, revenue, conversions, audience size, or engagement.
2. BOOKING, PAYMENTS & FEES
Deposit & Payment Structure
A 50% non-refundable deposit is required to secure a project start date and reserve time on our calendar.
Clients may choose to pay the full project investment upfront.
The remaining balance is due upon project completion or by the agreed-upon completion date, whichever occurs first.
No refunds are issued under any circumstances.
All payments are processed in U.S. Dollars (USD). Ownership rights and final deliverables are released only after full payment has been received.
3. PROJECT TIMELINES & CLIENT RESPONSIBILITIES
Project timelines are dependent on timely collaboration. The Client agrees to:
Provide required materials, feedback, approvals, and information promptly.
Respond within stated review windows.
Participate actively in the process.
Delays caused by the Client will result in corresponding extensions to timelines.
4. PROJECT PAUSE, DORMANCY & CLOSE-OUT POLICY
Timely communication is essential.
If the Client becomes inactive for fourteen (14) consecutive days due to lack of communication, feedback, approvals, or required materials, The Style Agency reserves the right to pause the project.
Continued inactivity may result in formal project closure.
Project Close-Out
If a project is closed due to Client inactivity:
The Client will be invoiced a close-out fee equal to 15% of the remaining project balance.
The project will be considered complete and closed.
No further deliverables or revisions are owed.
Any future work will require a new proposal, availability, and scheduling.
5. REVISIONS & APPROVALS
Unless otherwise stated in the proposal:
Projects include a defined number of minor revision rounds.
Revision requests must be submitted within the stated review period.
Revisions outside scope, after approval, or beyond included rounds are not guaranteed and may require a new proposal.
If no feedback is provided within the review window, work will be deemed approved.
6. SCOPE CHANGES
Requests to change the agreed scope must be submitted in writing. The Style Agency may:
Provide an updated proposal.
Adjust timelines.
Decline additional work outside the original scope.
We are not obligated to begin additional work without written approval.
7. INTELLECTUAL PROPERTY & OWNERSHIP
Client Ownership
Upon full payment:
The Client receives ownership of the final approved deliverables created specifically for the Project.
The Style Agency Retains
Ownership of all preliminary concepts, drafts, systems, templates, workflows, tools, and processes.
The right to reuse general techniques, styles, and non-exclusive design approaches.
Portfolio & Credit
The Style Agency reserves the right to showcase completed work for portfolio, marketing, and promotional purposes.
A small website footer credit may be included unless otherwise agreed in writing.
Trademark searches, copyright registration, and legal protections are the Client’s responsibility.
8. NO EXCLUSIVITY OF STYLE
By engaging The Style Agency, you acknowledge that:
We do not guarantee exclusive design styles, concepts, or aesthetics.
Similar visual elements may appear across projects.
Such similarities do not constitute infringement or grounds for legal claims.
9. TECHNOLOGY & THIRD-PARTY SERVICES
The Style Agency is not responsible for:
Hosting providers, domains, email systems, or third-party platforms.
Website downtime, hacking, data loss, or failures of external services.
Third-party tools, plugins, or integrations used at the Client’s request.
10. TERMINATION
Either party may terminate this agreement if the other becomes insolvent, ceases business operations, or materially breaches these Terms. In all cases, payments made are non-refundable, and outstanding balances remain due.
11. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of non-public information shared during the engagement unless disclosure is required by law.
12. LIMITATION OF LIABILITY & INDEMNIFICATION
Services are provided “as is.”
To the maximum extent permitted by law:
The Style Agency shall not be liable for indirect, incidental, consequential, or punitive damages.
Total liability is limited to the amount paid by the Client for the Project.
The Client agrees to indemnify and hold harmless The Style Agency from claims arising from Client-provided materials or misuse of deliverables.
13. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of the State of North Carolina.
Parties agree to attempt resolution through good-faith negotiation before pursuing mediation, arbitration, or litigation.
14. MODIFICATIONS
The Style Agency may update these Terms periodically. Continued use of our services constitutes acceptance of revised Terms.
15. CONTACT
The Style Agency